Plain English about the information this website handles, effective July 2026.
When you contact National Coin Group by phone, chat, or email, we collect what you choose to share: typically your name, phone number, email address, and the items you are interested in. Like most websites, our site and its service providers may also collect standard technical information automatically, including IP address, device and browser type, pages visited, and general location, through cookies and similar technologies used for site analytics, chat functionality, and security.
We use this information to respond to you, provide quotes and customer service by phone, improve the website, understand how visitors use our pages, and protect the site against fraud and abuse. If you begin a chat conversation, its contents are used to assist you and to route your request to a specialist.
We do not sell your personal information. We do not share it with third parties for their own marketing. Information is shared only with the service providers who operate parts of this website on our behalf, such as hosting, analytics, and chat, and only for those purposes, or where required by law.
This site may use cookies and analytics tools to measure visits and improve the experience. You can control cookies through your browser settings; the site will still function with cookies limited, though some features such as chat may not.
Purchases are completed by phone. Payment details you provide during a phone transaction are used solely to process that transaction and are handled through our payment providers; this website does not operate an online checkout.
You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we are required to keep. Contact us at info@nationalcoingroup.org, by phone at 954-839-9880, or by mail at 1499 High Ridge Rd, Boynton Beach, FL 33426. If we make material changes to this policy, we will update this page and its effective date.